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Quality Management is a collection of business processes focused on achieving your quality policy and quality objectives i.e. what your customer wants and needs. It is expressed as the organizational structure, policies, procedures, processes and resources needed to implement quality management.
As a philosophy, we deliver our courses in the best method for each specific category. This will contrast from practical, theory, exercises, labs and open discussions. We will always adjust each course for the needs and requirements of our delegates, our goal is too make sure the whole team learn the modules of the course they have attended, something that we have grown to be very good at.